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The system that they are using for this convention is different than what they have done in the past. They've never emailed any ticket before, and you've never been able to pick your seat number before either. It's very possible that the pdf has the names of the people on it is generated when the ticket is made and that is why it cannot be changed afterwords. I would think that Creation can change in their records who holds what ticket.

I wouldn't worry about it, though. I think it will be fine. Last year, I bought a ticket for myself. Then when someone was selling their ticket, I ended up buying theirs (because they had a better seat) and then selling mine to another person. I contacted Creation about this, telling them that I wanted that person to now have my ticket, sent them the new shipping address and name (and included the original invoice I received) and everything was fine.

Also, there will be a physical ticket that you will receive at the convention (the one that is mailed 2 weeks prior to the convention and held at the door for all those who are international). The ticket that you have to print out is not the same as the one that will be given to you at the convention (a nice ticket that you put into a laminate holder). If it's like what has been done in the past, the ticket is generic. It has the seat number and that is it. It does not include the person's name on it.

I am assuming that they will be giving out tickets this way as this is what they have always done. I'm guessing that the ticket that comes to you in email form is simply a way of keeping record of who has what kind of ticket--maybe to make it easier to check you off the list when you arrive for registration at the convention.

Like I said, it's a new system that they are using, maybe to make things easier. I would think that the name on the ticket would not be set in stone and that you can let them know that one of the tickets is under your name. After all, two tickets were bought, I would think that is all that counts to them, not whose name the ticket is under originally as long as you let them know that your name will be for one of the tickets.

Yeah, I understand.

I know that last year when I bought another ticket, I fretted about selling my original ticket, and wondering if they would give me a ticket that wasn't under my name originally, or if I would get the ticket in time, or if something else would happen. I'm good at fretting. So I get where you're coming from. But it did all work out for me. I got the other person's ticket in the mail and all was well.

And yeah, I always bring the back up invoice and every document that came with the purchase just to make sure.

I can really only speak from my personal experience. I know that some people have had various issues over the years with different things but I think it all seems to work out in the end.

I actually think that this new system might make things run a bit smoother once arriving at the con, and maybe having a ticket printed out that you bring with you, they would just scan the barcode and not have to look your name up in a bin. That's the only thing I can think of as to why they are doing it this way, but it sounds to me like they're trying to be more efficient. So I guess we'll see how it goes.